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Benefits for our Clients
  Don’t have to worry any more of the recruitment and administration...
 
Service Activities
  Periodic evaluation in a permanent way...
   
Our Staff
  Fully qualified staff for effective determination of solutions...
   
Service Customization
  For us, each client is unique; our service is designed to fit all our clients needs...
   
Technical Support
  Software and hardware problem solving...
Home > Technical Support
 
 
 

The objective of the SISMEX Remote Technical Support service is to provide the according help to solve basic problems of office software and hardware, optimizing resources and focusing IT team effort in the clue operation of the business.

SISMEX Remote Technical Support includes:

E-mail support (webmaster@sismex.com)
Phone support
Online support

Designated Support Engineers (number according to your needs)

 
In site support (number according to the type of program)
Software and hardware problems solving
Action time no greater to 48 hours

 


In addition, depending on the type of support, the Remote Technical Support service can include:

24x7 support
Personalized Point of Contact
Software and hardware administration and maintenance service

For more information, please call to 8351-3861 / 62 or write to soporte@sismex.com.

 

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