The objective of the
SISMEX Remote Technical Support service is to provide the
according help to solve basic problems of office software and hardware,
optimizing resources and focusing IT team effort in the clue operation
of the business.
SISMEX Remote
Technical Support includes:
E-mail support
(webmaster@sismex.com)
Phone support
Online support
Designated Support Engineers (number
according to your needs)
In site support
(number according to the type of program)
Software
and hardware problems solving
Action time
no greater to 48 hours
In addition, depending on the type of support, the Remote Technical
Support service can include:
24x7 support
Personalized Point
of Contact
Software and hardware
administration and maintenance service
For more information, please call to 8351-3861
/ 62 or write to soporte@sismex.com.